Description
American Express is a global services company and the world’s largest card issuer. Our direct relationships with many millions of consumers, businesses and merchants worldwide - combined with our leading edge marketing, information management and rewards capabilities - enable us to offer an array of valuable services that enrich lives, build business success, encourage financial responsibility and create communities of people with common interests.
American Express for 9th consecutive year has been voted among India’s top 10 workplaces by the Great Place to Work institute. In recognition of our consistent performance, we were nominated to the Great Place to Work “Hall of Fame”.
At American Express, we serve customers, not transactions. We’re widely known for providing superior customer service and have been recognized for a number of achievements including being ranked highest in customer satisfaction within the credit card industry by J.D. Power for seven consecutive years.
A career at American Express is rich in experience and offers opportunities to build lasting relationships with our customers.
Come join us and realize your potential.
Job Description:
At American Express we provide a series of excellence, our customers are our most valuable asset and our teams are the key to achieving this great goal. For over 160 years we continue to grow, proactively responding to the needs and expectations of our customers. We seek creative and innovative people who are willing to join us in the challenges of the business and are committed to providing superior service.
The GRPA team is responsible for performing monitoring and driving controls across American Express Voice and Non-Voice processes. This job incorporates a number of skills including proposing and manage communication on behalf of GRPA. In addition to controlling information output, the candidate must have comprehensive understanding of modern methods of communication and presentation.
Job profile & key responsibilities:
• The job involves creating communications & presentations based on the information generated by in-house teams across all the hubs
• Create/assist in making designs, concepts and template layout formats
• Comply to company templates, styles and quality checking
• Process requests from all the hubs and ensure deliverables are prepared to meet the defined requirements/specifications/deadlines
• Proofread the data/documents and follow industry standards on eye for detail, color and composition
• Co-ordinate with various teams on any information requirements
• Create/assist in making designs, concepts and template layout formats
• Comply to company templates, styles and quality checking
• Process requests from all the hubs and ensure deliverables are prepared to meet the defined requirements/specifications/deadlines
• Proofread the data/documents and follow industry standards on eye for detail, color and composition
• Co-ordinate with various teams on any information requirements
Qualifications
Required Qualification/Skills
• Interest in keeping abreast of emerging technologies in media, communication and an aptitude for learning new technology
• Graduate with excellent academic background
• Professional degree/course in communication/journalism is preferred
• Skill set to communicate ideas effectively within team
• Should be a team player
• Decent communication skills (both spoken and written) to be able to communicate at all levels
• Basic knowledge of MS office applications.
• Decent communication skills (both spoken and written) to be able to communicate at all levels
• Basic knowledge of MS office applications.
Gurgaon location
hello@infinitehunter.com
Amex is hiring for Analyst - Operations
![Amex is hiring for Analyst - Operations]()
Reviewed by Author
on
February 24, 2018
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